Payment and shipping

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  1. We can only accept payment via the payment modules on our website.
  2. We accept Paypal, Apple Pay, Google Pay, Visa, MasterCard, Maestro, American Express, Discover, JCB, Diners Club, Union Pay, Bancontact, Sofort, bank transfer.
  3. To ensure safe online payment and the security of your personal data, we use SSL technology. SSL ensures that your transaction data is encrypted and made unreadable when sent over the internet. No special software is needed to pay with SSL. You can recognize a secure SSL connection by the "lock" in the lower status bar of your browser.
Delivery and execution

  1. All goods and services will be delivered to the address you have specified in your order.
  2. If the articles are in stock, the delivery time is in principle 5 to 10 working days. If an article is not in stock, the delivery time is in principle 10 to 15 working days. We will inform you of the delivery time in the order confirmation.
  3. Deliveries are made only on working days.
  4. Deliveries are made by UPS or BPost (Belgian postal service) following your choice.
  5. If we are unable to deliver on time, we will always inform you before the expiry of the delivery period. We will then agree a new delivery date with you. If we also fail to meet this second deadline, then you, as a consumer, have the right to dissolve the contract free of charge. We will then refund you within 30 days of the dissolution. If we do not notify you before the expiry of the initial delivery date, you may cancel the contract immediately and without charge as a consumer. We will then refund you within 30 days of the dissolution.
  6. Our shipments are always at our risk. So you don't have to worry about goods getting lost or damaged in the post. However, if you return goods to us within 14 days of purchase because you prefer not to keep them (see Article 4), you are responsible for their transport.
  7. Visible defects must be reported as soon as possible, and in any case within 3 days of delivery with photos of the packaging and damaged or non-compliant goods attached. Visible defects include, for example, goods that have been damaged during transport, do not correspond to the items specified on the delivery note or do not correspond to the items that you ordered (visible defects). You must use the enclosed 'return form' for this purpose. If you have any questions when filling in this return form, please contact one of our staff at the e-mail address
  8. We are not responsible for any consequential loss due to late delivery or non-delivery by our carrier. In any case, our liability is limited to the value of the items you prove you have not received.

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